Malaysia – lighting manufacturer chooses LISUN equipment and receives positive feedback from customer

This company is founded in 1993 and is currently based in Ipoh, Perak, Malaysia. With over two decades of industry experience. The company has transformed from a mould and tooling company to a lighting manufacturing brand that is committed to bring you the highest quality and value for money products and services.

As one of Malaysia’s leading lighting manufacturers, the company employs approximately 250 staff across four countries/regions. Their main products include indoor and outdoor lighting such as LED lights, fluorescent lamp accessories, and lamp holders. These products are sold in both local and international markets through distribution partners in 30 countries/regions worldwide. The company’s dedication to delivering high-quality lighting solutions has earned them positive feedback from customers.

The success story of this company began when customers learned about our product information from our website and contacted their domestic procurement department to aksed inquiry from LISUN. Through communication with the customer’s procurement department, LISUN found out that the customer had previously used equipment from a competitor but was dissatisfied with the after-sales service. Therefore, the customer was ready to find a new supplier to meet their needs. So they find LISUN and try to buid a cooperation relationship with LISUN.

After providing a quotation, the customer’s engineers had a video conference with our company’s engineers to discuss a series of technical issues. Through thorough communication and understanding, the customer quickly placed an order to purchase LISUN’s LPCE-2 High Precision Spectroradiometer Integrating Sphere System, SC-015 Dustproof Test Chamber, and JL-34/JL-56/JL-8 Waterproof Test System.

After receiving the customer’s order, our company promptly arranges production and immediately notifies the customer of the shipment once the goods are ready. Upon receiving the equipment, the customer successfully finished the installation and operation with the support of provided videos and installation manuals. Despite encountering some issues during the installation and usage process, the company’s engineers are able to respond promptly online and assist the customer in resolving them. This professional after-sales service has earned the company positive reviews from the customers.

Here are the laboratory equipment photos provided by the customer, showcasing their successful use of LISUN equipment.

LPCE-2 High Precision Spectroradiometer Integrating Sphere System installed successfully

LISUN Dustproof Testing Machine installed

LISUN JL-34 waterproof test chamber working

LISUN JL-56 waterproof test chamber working

LISUN JL-8 waterproof test chamber installed

Through this collaboration with the Malaysian lighting manufacturer, we can see the advantages of LISUN equipment in providing high-quality products and excellent services. Our professional team is able to meet the customer’s needs and perform exceptionally well in after-sales support.

Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.

Our main products are Goniophotometer, Surge Generator, EMC Test Systems, ESD Simulator, EMI Test Receiver, Electrical Safety Tester, Integrating Sphere, Temperature Chamber, Salt Spray Test, Environmental Test Chamber, LED Test Instruments, CFL Test Instruments, Spectroradiometer, Waterproof Test Equipment, Plug and Switch Testing, AC and DC Power Supply.

Please feel free to contact us if you need any support.
Tech Dep: Service@Lisungroup.com, Cell/WhatsApp:+8615317907381
Sales Dep: Sales@Lisungroup.com, Cell/WhatsApp:+8618117273997